Frequently Asked Questions
What are your office hours?
We are in the office Monday- Friday 7am-3pm MST.
What if I have a question?
You can email us anytime at support@obstinateoctopus.com and we will respond by the next business day.
When will my order arrive?
Orders placed will ship within 1-2 business days! (in most cases the next day) When they would arrive would depend on what shipping method you choose at checkout!
Do you offer expedited shipping?
Yes we do! We have several shipping methods available at checkout! Please choose the method that works best for you.
Where are you located?
Our studio is located in beautiful Southwestern Idaho. All items are made, designed and shipped directly from our hands :)
How do I know which size to order?
Each item has a sizing chart in the product images carousel so you can choose the best fit.
What are your refund & return policies?
You can view our refund & return policies here.
What is your privacy policy?
You can view our entire policy here.